Noraini Zakaria
Engagement lead
Noraini scopes every letter. She decides whether a payment application can be examined as it actually ran, and she signs the opinion that goes back to the client.
A small Lumut desk, organised around fieldwork.
Vector Portal Hub is an independent practice. We are not a software vendor, a systems integrator, or a statutory audit firm. Clients ask us to examine the applications that move payments, then take a written view they can give to a board, an operations committee, or an external reviewer.
Where the work sits
The office is at 55 Jalan Teluk Batik, Lumut, Perak 32200. Most engagements mix days on the client’s floor — usually with payments operations and finance — with remote reading of extracts and logs. We work in English. Bahasa Malaysia is used in the room when the client’s files and correspondence are in Bahasa.
Lumut is not a payments capital. That is the point. The desk is quiet enough to read a settlement file properly, and close enough to Ipoh, Penang, and the Klang Valley to be on site when the run is live.
Who we accept
Operators with a live payment application and a named settlement or merchant statement. E-money issuers, acquirers, bank payment units, and larger merchants with their own checkout or terminal stack are the usual callers. We decline implementation work, licence resale, and anything that would put us in a position to examine our own design.
Desk
55 Jalan Teluk Batik
Lumut, Perak
32200
Malaysia
+60 5-6836510
desk@vectorportal-hub.digital
Write with the application name, the settlement or statement it produces, and the period you want examined. A scoping note follows if the work fits.
The room
Who you will meet
Lim Wei Han
Settlement trails
Wei Han reconstructs capture, batching, and settlement files. He is the person who will ask for the file the acquirer actually sent, not a rebuilt extract.
Siti Mariam
Payment controls
Siti tests access, change, and release around authorisation rules, refunds, and voiding. She previously sat in a payments operations team in Ipoh.
Arjun Nair
Fieldwork
Arjun plans days on the client floor and days at the Lumut desk. He keeps the request list current so operations is not answering the same question twice.